Client reports
AI pulls each account’s numbers together and drafts the weekly summary. Your team lead checks it before it goes to the client.
For owners and operations heads at Philippine BPO, offshore staffing and back-office firms
Get AI doing the first draft of the work your team repeats every week.
Pick one task, like weekly reports for your overseas clients. You meet Bernd for an hour each week to decide what to build, and our team builds it between calls. Your people check everything before it reaches a client.
- An hour with Bernd every week
- Fixed monthly price, month to month
Bernd-Michael Rennebeck has led hundreds of technology projects for clients.
OpenAI Select Partner · Claude Partner Network member
Example: the weekly client report
From this week’s numbers
to your client’s inbox.
-
AI drafts the report
It pulls in the week’s volumes, quality scores and open issues, and writes a first summary
- Human review
Your team lead checks it
They correct it and add what the numbers don’t show
-
The client gets it
The checked report goes out on schedule
Where outsourcing firms usually start
Pick the task that eats your team’s week.
You already have a ticketing system, QA forms and your clients’ own tools. The slow part is usually the work your team leads still do by hand in between, and that’s where we look first.
Quality reviews
AI reviews a sample of calls, chats or tickets against your QA form and drafts the scores and coaching notes. Your QA lead confirms them before they reach the agent.
New client setup
AI turns a new client’s process documents into a draft SOP and training checklist. Your operations lead checks both before the team starts.
Examples only. We’ll choose the starting point with you.
What you get
An hour with Bernd every week, and a team building in between.
USD 2,500a month, billed in US dollars
Month to month. If we’re not useful, you stop paying.
Each week, you and Bernd decide what to build next and look at what the team has built since the last call. The SageDynamics team does the building between calls.
At the start of each month, we agree what should be working by the end of it. Some projects take longer, so we set a goal for each month until they’re done.
Every month includes
- A one-hour call with Bernd every week
- Our team building one project at a time
- A goal for the month, agreed up front
- Notes on what we built and how to use it
Quoted separately. Larger builds, a second project at the same time, platform migrations and on-call support. Software subscriptions, AI usage fees and hosting are also separate, and we list them in the proposal before you start.
Who you’ll work with
You work with Bernd every week.
Bernd-Michael RennebeckFounder, SageDynamics
Bernd is a software engineer and data scientist. Over two decades on three continents, he has led hundreds of technology projects for clients.
Outside SageDynamics, he is CTO across several VS12 ventures, including Real.ph, a Philippine property marketplace, and Agent Image, a real estate web platform that has built more than 27,000 agent websites in North America. He was previously Chief Data Scientist at mClinica, now SwipeRx, and in 2016 his team won IBM Watson’s Asia-Pacific New Venture Challenge in Singapore.
He runs your weekly call and directs the team building what you agree on.
- OpenAI Select Partner
- SageDynamics’ designation within the OpenAI Partner Network
- Claude Partner Network
- SageDynamics is a member of Anthropic’s partner program
SageDynamics is a Singapore company, and we work from Makati in Metro Manila. We’re in your time zone, so calls fit inside your working day.
How it works
Agree the first month’s goal. Then we build.
You’ll know what we’re building and what it costs before anything starts.
-
Tell us about one task.
Book a call or send a few sentences: who does it now, how long it takes and what goes wrong.
-
We check it’s a good fit.
If it is, we send a written proposal with the first month’s goal and the price.
-
We build it with you.
You meet Bernd each week while the team builds. Your people try each version on real work and tell us what to fix.
Before you start
Common questions.
How long do we have to sign up for?
You don’t. It’s month to month, and you can stop at the end of any month. If we’re not useful, you shouldn’t keep paying.
Can we pay in pesos?
We bill in US dollars from our Singapore company: USD 2,500 a month. Software subscriptions, AI usage fees and hosting are separate. Your proposal lists them, and confirms the full cost including any taxes, before you start.
What do you need from our team?
The weekly hour with Bernd, quick answers to our questions between calls, and help getting access to the tools and examples we need.
Do we need to change our tools?
Usually not. We start with the tools you already use. If replacing one would help, we’ll tell you and quote that work separately.
What will we have after the first month?
Whatever we agreed at the start of the month, working and checked by your team. Some projects take longer than a month. When that happens, we agree a goal for each month and keep going.
What happens to our client data?
Start with a general description and leave personal details out. Before we touch any client information, we agree in writing what we can access and how we’ll handle it.
Is this a fractional CTO or a dedicated developer?
Neither. You get an hour a week with Bernd and a team building one project. If you need someone running your technology day to day, we can talk about that separately.
Start with one task
What task would you fix first?
Tell us what the task is and who does it now.
What happens next
We’ll read it and reply by email. If it looks like a fit, we’ll set up a call, then send a written proposal for the first month.
Rather talk it through first? Book a call with Bernd (opens in a new tab).
You can also reach us at
[email protected]